Policy

Payment Policy
Pricing Policy

Product prices list is updated; however these prices can change without advance notice.
All prices on this web site are processed in Indian Rupees.
All orders are acknowledged at current pricing. We will bill at price in effect at the time of shipping.
There are absolutely no hidden charges. Any octroi or sales tax is actually borne by Mantra Herbal. You pay only the amount that you see in your order summary. All products are liable for VAT in India.
Payment Security
All transactions at Mantra Herbal are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – Secure Socket Layers (SSLs). While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear.
Payment Options
Mantra Herbal Modes of Payment:

Domestic and international credit and debit cards issued by banks and institutions that are part of the Visa, Maestro and MasterCard Network
Visa Debit cards
Via Credit Card
Net Banking
Please note that for Visa and MasterCard you will require to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (on the back of the card) when you make your online transaction using your Credit Card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction. For American Express Cards you will be required to give your 15 digit card number and 4 digit code.

SHIPPING

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

Mantra Herbal is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).
Mantra Herbal is in no way responsible for any damage to the order while in transit to the buyer.

Delivery & Returns

It is a ‘Mantra Herbal’ intention to satisfy our customers. For this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 7 English Calendar Days of the date of purchase.
To return any items, please contact Customer Service on (011)41653362-63 or by email at: info@mantraherbal.com
All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, undamaged and saleable condition.
Postage will not be refunded.
Please note that we cannot offer exchanges or refunds on any product purchased under a sale, opened or used products. Mantra Herbals is not responsible for damage after delivery.
Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.
All claims for shortages or damages must be reported to customer service on the day of delivery.
Out of stock Items
We apologize for the inconvenience this may cause. If your item is out of stock we will contact you within 2 business days to discuss how you would like the order handled. Mantra Herbal does not back order, that is, does accept orders which we cannot fulfil immediately.

PRIVACY POLICY
Mantra Herbal insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
This Privacy Policy describes the types of personal information that is collected on the Mantra Herbal website, how we mutually benefit from such information, how we may use that information and with whom we may share the same. The Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.
By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree please do not use or access our Site.


TERMS & CONDITIONS POLICY

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mantra Herbal relationship with you in relation to this website. The term Mantra Herbal or 'us' or 'we' refers to the owner of the website whose registered office is B-6/5, Local shopping complex, New Delhi. Our company registration number is 55-107380 and registered in Delhi. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

*This website is governed by the laws of INDIA and is subject to exclusive jurisdiction of the court and authorities at NEW DELHI (INDIA)


Website disclaimer–

The information contained in this website is for general information purposes only. The information is provided by Mantra Herbal. and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Mantra Herbal. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Mantra Herbal takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control

 


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